RETAIL/STORE POLICIES

1. Love our jewelry
Wear our jewelry with tender loving care; most of our pieces are handmade and delicate. Please remember when purchasing multiple bracelet sets ~untie the ribbon, put each strand on one at a time. If you try to put the entire set on at once it might break or get damaged.

2. Variations
Slight variations in appearance, color and texture may occur from one piece to another.

3. PRODUCT CARE
Your jewelry may get darker with time, however it should not tarnish. Wipe clean with a soft cloth . Never take jewelry into salt water, and remove when using any harsh chemicals or cleaning supplies. Please do not use polish or polishing cloths on our jewelry, after all this is costume jewelry which has been plated, if you try to polish it will wear away the plating.

4. Sale terms
All orders must be prepaid by Credit card, bank check, money order or wire transfer, before any merchandise is shipped out.

5. Lead time
Please allow time for shipping, approximately 2-4 weeks, of course we will ship as quickly as possible. We can offer more accurate information when your order is placed.

6. Exchanges and Returns
Exchanges and returns are accepted within 7 days of delivery as long as it is new (unworn ) condition. Shipping and handling fees are non refundable. Please INSURE your package, we can not issue an exchange or credit if your package is lost or damaged due to shipping.

If you wish to return or exchange an item, please e-mail or call us before sending the item back. You must obtain a Return Authorization number (RA#) before you can return an item. Please enclose a copy of the invoice and write the RA number along with a brief description of the reason for your return or exchange. All returns are subject to a 15% restocking fee

No refunds or exchanges will be accepted if:
• It is 7 days passed the original date of the invoice.
• There is no Return Authorization number (RA#) issued.
• If the item is worn, soiled, laundered, used and/or is not in new condition.
• Any tags are missing.

Some returns are subject to Store Credit only.
Please allow up to 30 days for refunds and charge backs

7. WHERE DO YOU SHIP?

We offer you many shipping options:
From first class mail, Ground, and priority mail- in order to best suit your needs.
We can ship USPS and DHL for international packages.

WHERE WE SHIP:
We ship Worldwide.

WHOLESALE/STORE POLICIES

1. LOVE OUR JEWELRY
Wear our jewelry with tender loving care; most of our pieces are handmade and delicate. Please remember when purchasing multiple bracelet sets ~untie the ribbon, put each strand on one at a time. If you try to put the entire set on at once it might break or get damaged.

2. VARIATIONS
Slight variations in appearance, color and texture may occur from one piece to another.

3. PRODUCT CARE
Your jewelry may get darker with time, however it should not tarnish. Wipe clean with a soft cloth . Never take jewelry into salt water, and remove when using any harsh chemicals or cleaning supplies. Please do not use polish or polishing cloths on our jewelry, after all this is costume jewelry which has been plated, if you try to polish it will wear away the plating.

4. Sale terms
All orders must be prepaid by Credit card, bank check, money order or wire transfer, before any merchandise is shipped out. We do not accept Net 30 or COD at this time.

5. Lead time
Please allow time for shipping, approximately 4-6 weeks, of course we will ship as quickly as possible. We can offer more accurate information when your order is placed.

6. Opening orders
Opening order is $200.00
3 pieces per style, you can assort colors.
No minimums on reorders.

7. Exchanges
Exchanges and returns are accepted within 7 days of delivery as long as it is new (unworn ) condition. Shipping and handling fees are non refundable. Please INSURE your package, we can not issue an exchange or credit if your package is lost or damaged due to shipping.

If you wish to return or exchange an item, please e-mail or call us before sending the item back. You must obtain a Return Authorization number (RA#) before you can return an item. Please enclose a copy of the invoice and write the RA number along with a brief description of the reason for your return or exchange. All returns are subject to a 15% restocking fee

No refunds or exchanges will be accepted if:
• It is 7 days passed the original date of the invoice.
• There is no Return Authorization number (RA#) issued.
• If the item is worn, soiled, laundered, used and/or is not in new condition.
• Any tags are missing.

Some returns are subject to Store Credit only.
Please allow up to 30 days for refunds and charge backs

8. WHERE DO YOU SHIP?

We offer you many shipping options
From first class mail, Ground, and priority mail- in order to best suit your needs.
We can ship USPS and DHL for international packages.

WHERE WE SHIP:
We ship Worldwide.